The purpose of this document is to regulate the TERMS or CONDITIONS OF CONTRACT of the services as Reserva de Taxilleida, SL ., ( Hereinafter the company) with CIF B25822388, and domicile in Lleida, Riu Garona 1 st, postal code 25199 , and report the PROCESSING OF THE PERSONAL DATA OF THE CLIENTS.

The use of these services will suppose the full and unreserved acceptance, and the validity of each and every one of the clauses, which will be considered automatically incorporated in the contract, without its written transcription being necessary.

To guarantee the correct provision of services, telephone conversations between client and company can be recorded. Once the service is finished and it has been paid, they will be deleted.

Is it legal to record a conversation?

In Spain it is understood that we can record a conversation if we are part of it, without the other party being notified. This is established by the doctrine of the Constitutional Court. The other requirement is that there is no intention to make public the recording.

The jurisprudence developed around this topic, accepts recordings as a legal means of proof, and as long as the following requirements are purchased:

The subject who made the recording is an active part in the conversation.

There is no provocation, deception or coercion on the part of who has recorded.

That the recording of the conversation takes place in a public place.

A contract can have any form, be it on paper, verbally, or even by WhatsApp ”. A contract is valid in any means of communication, as long as it can be proven that the communication that has occurred is real ”, and it would be necessary to comply with the three fundamental parts that any contract must have, which are: the offering of a thing or service, price and acceptance of the above by the other party, and finally have an express acceptance of the other party to the conditions offered.

A contract will be understood as an email, sms or whatsapp message (or other application) sent by the client, in which the client firmly requests a service, without it being necessary to have received a prior quote.

The reservation will only be valid when the client has formalized the payment requested.

The company will provide its customers with a bank account number or web address to pay by card, which will be sent to you by email or via WhatsApp. The card data is entered into a payment gateway that belongs to the entity with which the company has contracted said service (Redsys, Stripe or Paypal), so it does not have access to them. However, the company may charge the card the possible cancellation costs of the reservation, if it occurs. The authorization for this is implicit and is accepted by the client in the case of contracting a service. For this, the client provides the data of his card in the reservation form.

All card payments are secure and can be reversed.

For any type of payment, the client will receive the corresponding receipt or invoice by email.

In contracts concluded by means of automatic (or electronic) devices, there is consent from the moment acceptance is expressed. (Law 34/2002, of July 11, on services of the information society and electronic commerce.)

A reservation payment of 50% of the amount of the services contracted, or the total if the company considers it, is established. In the reservation of various services, the company may demand a new payment once the first one has been made and its refusal may terminate the contractual relationship.

In the case of reservations with customer pick-up outside the workplace where the company is located, it may request full payment for the service.

Card payment can include a 1% commission (virtual POS). Commission charged by the bank to the company and passed on to the customer. In the case of payment by transfer or bank check, the client will assume the charges for said transactions.

In the event that the client requests to pay through a different payment platform than the one established by default, the commissions for this type of transaction will be modified, informing the client of its cost.

In the event that the client has received an invoice to be paid by card and finally wishes to make the payment by bank transfer, he may discount the commission for card payment, if any.

Prepaid reservations cannot be modified in any way and prepaid amounts cannot be refunded, except in the following cases:

     Cancellation by the client

Causes of force majeure (see point 5 of these conditions).

In Catalonia, if the reservation is canceled within 10 days prior to the date of the service, a 50% penalty may be applied to the amount of the service. The rest of the payment, if it has been made, will be returned.

If the reservation has not been previously paid, the client will be obliged to pay 50% of the amount of the service in case of cancellation during the 10 days prior to the service or not to appear at the collection point, without prejudice to the fact that if the collection is established outside of the town where the company has its workplace, will be the entire amount of the service. The rest of the payment, if it had been made, will be returned to you, except for transaction costs.

In the case of the payment of a reservation for a shared taxi service, or for those services that have a cost well below the usual rate *, it will not be returned under any circumstances, unless the cancellation occurs by decision of the company.

(* Services well below the usual rate: These are those that are offered to the client applying an extraordinary discount, to guarantee that the client formalizes his reservation, since with it the company achieves an optimization of its resources, which affects the cost ).

     Cancellation by the company

The company may unilaterally cancel a reservation at the time it deems appropriate if it has not been paid or for reasons of force majeure, informing it through any electronic means.

The company may also cancel a service or reservation in the event that the information provided by the client is insufficient, contradictory or erroneous, in such a way that it hinders, causes delays, or prevents the correct provision of the service. All this may be interpreted by the company as a modification of the reserved service or contract, incurring the client in the cancellation costs.

In the case of delays in the arrival of customers of 30 minutes or more or of modifications or changes that are not informed and accepted by the company or that cannot be assumed by it, or that the nature of the service does not correspond to what stated by the client in the contract (number of passengers, excess baggage, bird or flight number, etc.), the company may terminate the service, incurring the cancellation costs. (See also clause number VI of Budgets)

Likewise, the impossibility of contacting the client to notify him of any matter of fundamental relevance for the provision of the service, or to ensure a confirmed but not paid reservation, may also be cause for cancellation.

As a general rule, in the case of returns, the company refunds the amount paid, with the exception of the own payment or return costs applied by banks or card payment managers (transaction costs). This charge in the case of card payments will be 1% of the payment made by the client plus € 0.25. Transfer costs, if any, will be borne by the customer. If the causes or reasons for cancellation by the company are not attributable to the client, the amount corresponding to the commission for card payment or transfer (transaction costs) will also be returned.

In the event that the client has made the payment through a different payment platform than the one established by default, having so requested, the commissions for the return of this type of transaction will be modified, informing the client of its cost.

In accordance with the provisions of the transport regulations, in national and international services, the company reserves the possibility of carrying out the service by means of vehicles of collaborating companies when circumstances so require, to face traffic intensifications. The Company reserves the right to modify the space or vehicle assigned to the traveler in case the operating conditions so require.

In such cases, the service will be considered, in any case, both for the purposes of the corresponding private legal relationships, as well as the administrative obligations and responsibilities provided by the company, except for possible cases of driver negligence that may derive in accident, delays, or loss of links with other means of transport, in which the company will respond only with full or partial reimbursement of the service or its free, as established in the successive clauses.

Force majeure is understood as any event beyond the control of the parties of an unpredictable and unavoidable nature that prevents the client or the company from fulfilling any or all of the obligations set forth in the contract. Cases of force majeure or fortuitous are considered those that would normally be recognized as such in the Spanish courts.

Neither party will be held responsible with respect to the other in the event of breach of obligations arising from a case of force majeure. It is expressly agreed that cases of force majeure suspend for the parties the execution of their obligations and that each party will face the costs that may arise respectively.

If the cancellation by the client is due to a duly proven force majeure, the penalties will not be applied, with the exception of the own payment or return costs applied by the banking entities or card payment managers.

Budgets include VAT (10% at the time of writing this document), excluding tolls, unless otherwise indicated. If the VAT is modified by the competent body, the budget will automatically vary, as long as the service has not been paid in whole or in part.

In the case of invoices issued to intra-community customers, these will be subject to the same VAT. If the client requests an invoice without VAT, the amount will not be reduced.

The waiting time at police controls, customs, etc. It will be borne by the customer (they will be billed) if this situation is caused by it directly or indirectly (attitude towards agents, carrying illegal or undeclared material, not having documentation, etc). In the same way, the waiting time will be required for delays of more than 30 minutes in the arrival of the client by train or plane, regardless of the reason, applying the rates in the annex, with a minimum billing of 1 hour, without impairment of application of clause number III.

The budget will only be applied for the date indicated by the client for his reservation and will not be valid for any variation of the characteristics outlined by it (number of passengers, suitcases, arrival time, etc.), even if it has the character of "Closed price", and will be valid for 10 days. Later they can be modified as long as they have not been paid and are subject to availability at the time of booking.

When the initial budget is invalidated, the price of the reservation may be increased, up to a maximum amount resulting from the application of the table in the annex, multiplied by the kilometers to its destination (the km of the vehicle's return trip from and to the place where your workplace is located), plus waiting time and other supplements.

The company will apply one or the other decision depending on the delay time of the client, the degree of divergence with respect to his reservation, the possibilities of assuming these changes and the possible affectation of reservations that the driver or the company has entrusted.

For the calculation of the route, the cost to the client, the comfort and the time used are taken into account. If due to circumstances beyond the control of the company (blocked roads, etc.) an alternative itinerary must be taken, the client will be responsible for the price increase. If it is the client who requests it, the driver may object if this interferes with the services that he has subsequently scheduled or to reconcile his work and personal life and comply with the rules of safety and rest at work.

You will only circulate on asphalt roads that do not consider a danger to the vehicles or that do not present a degree of deterioration such that it can damage the vehicle. In no case will it be accessed by stony roads, with holes or obstacles.

     Tolls

The customer will be responsible for paying the toll to which the use of a road is subject. In the case of the driver's return trip to their point of origin, payment of this toll will only be required if there is no alternative itinerary for a road not subject to a similar mileage toll to the outward journey. (Usual example: In the event that the mountain pass of Pas de la Casa, Andorra, is closed or impracticable, the client will pay both the d´en Valira tunnel toll for the outbound and the empty taxi toll or vice versa. )

If there is a toll on the route, the client will be informed in the budget so that he can make the decision to choose the route that suits him best.

If the invoices have been issued before the service was performed, they may subsequently be modified, including additional charges caused by the client or by the circumstances previously described.

Payment of invoices must be attended within a maximum period of 10 days from their electronic receipt. Otherwise the budget provided to the client will not be valid. The current regulations on payment of invoices and default will also apply.

Law 3/2004, of December 29, which establishes measures to combat late payment in commercial operations.

Law 15/2010, of July 5, which modifies the previous Law.

Royal Decree-Law 4/2013, of February 22, on measures to support the entrepreneur and stimulate growth and job creation.

Invoices are only sent through the email of the company, oficina@taxilleida.net, so the client renounces the paper format. This will be digitally signed if the client requests it.

It should be noted that “The receipt of the invoice by electronic means will produce the effects of starting the calculation of the payment term, provided that the identity and authenticity of the signatory, the integrity of the invoice and the receipt by the interested party are guaranteed. Law 15/2010, of July 5. Article 1.4.3 2.- Invoices can be sent through an email certified by a trusted third party, with evidentiary effects and legal validity as established by Order 2501/2013, of March 21 of the Spanish Supreme Court, as well as Art. 24 of the LSSICE or the LEC itself.

Likewise, in Spain, in accordance with Law 59/2003 of December 19, on electronic signatures, "the electronic signature shall have the same value with respect to the data recorded in electronic form as the handwritten signature in relation to those recorded on paper. (Directive 1999 / CE, of December 13, establishing a common framework for electronic signature). 

Given the impossibility of reaching the destination due to very adverse climatic circumstances, cut roads or roads whose circulation is interrupted or a period of more than 2 hours or indefinitely (information that will be provided by the competent authorities), illness, disease or significant discomfort, or other circumstances that could endanger the safety of any of the occupants or the vehicle itself, this may terminate the service, returning to the starting point, without the customer being entitled to compensation, compensation and demanding full payment of the service.

The driver may also refuse to stop at any point along the route and will only attend emergency stops. Likewise, if the client requests to be expected at some point, without being provided for in the budget, it will be up to the driver to access it and in any case determine the maximum time, in addition to being able to invoice him in an extraordinary way.

If the client needs the driver to wait for him once the journey has started, he may demand as guarantee, the payment of the journey and, in addition, the price of half an hour of waiting, if he is in the urban area, and one hour if he is in a long distance area. If the client does not return after this time, the driver may decide to leave.

The driver may also refuse to perform a service that extends beyond the contracted reservation, or in the event of no prior reservation, those routes or services that exceed his workday.

It is the power that the user has to withdraw a contract in certain cases without the need to justify his decision or assume any penalty. In accordance with article 93 k) of Royal Legislative Decree 1/2007, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users, the regulation of distance sales (with the exception of article 98.2) does not It is applicable to passenger transport service contracts. So in the reservation of transport services for people the right of withdrawal does not apply. In this way, in the event that the user expresses his will to cancel the contracted services, the cancellation conditions of the company will apply.

The client must indicate the total amount of cargo and number of passengers and if there are minors, as well as whether they carry specific material or that which must be located in unusual cargo places (skis, bicycles, etc.)

The company does not move furniture or carry out removal tasks.

Due to the limited space available, luggage will only be accommodated in the area of ​​the vehicle designated for this purpose (boot). This point must be especially taken into account by the client when contracting his reservation, and the total number of packages must be indicated, since this will determine, in part, the final price of the service. In the event that the load exceeds this space, it will be understood that the client will be hiring a second complementary vehicle, even without having expressly requested it. In case of refusal, this excess load will not be transported or it will be the client who must take charge of their transfer, being able to hire another vehicle or means of transport outside the company, or the service will be terminated,for not considering what is indicated in the contract and incurring the corresponding cancellation costs. If another vehicle of greater capacity or complementary must be requested, it will be billed in an extraordinary way. All this always according to the availability of the company.

     Admission rights

The company and / or the driver that provides the service does not accept any responsibility in the event that it deems appropriate not to start the service, interrupt it or terminate it, even if it has not been concluded, as a result of non-compliance with the following conditions: No traveler You may travel under the influence of alcohol or drugs. The consumption of alcohol and narcotic substances is strictly prohibited during the performance of services. Eating and smoking are not allowed inside vehicles. The conduct or behavior of any traveler may in no way affect or disturb the safety of the driver or other occupants of the vehicle. The transport of luggage or belongings that could dirty or deteriorate any part of the vehicle will be prohibited.enter vehicles with ski boots, those that could represent a decrease in visibility or safety, as well as explosives, corrosives, flammable and many others that may be prohibited by current regulations. The client will be obliged to compensate the damages that may be caused.

The company does not accept the transfer of pets except in exceptional cases and in compliance with applicable regulations. Consult the company about these regulations. In the event that the client has not foreseen this point, the service will be canceled, incurring the corresponding cancellation costs.

In the case of the transport of minors, the parents or guardians must take care of their behavior and will be responsible for the damages that they cause, including cleaning in case of vomiting, in which they will be claimed for the cleaning time plus compensation in case of cancellation or delay in a later service due to cleaning tasks. The current regulations regarding the use of child restraint elements will also be complied with. The driver is responsible for the use of these elements and that they are available before starting the service, but will not be responsible if, once started, the parents or minors undo them or misuse these elements. In the event that the client has not foreseen their use and they are not available, the service will be canceled,incurring the corresponding cancellation costs. Consult the company about these regulations and cost.

     Procedure for transporting unaccompanied minors

Children under 4 years old must always travel accompanied by adults.

From the age of 4 years, the carriage of unaccompanied minors is allowed under the following conditions:

Children between the ages of 4 and 14 can only travel unaccompanied if the parents or guardians issue the corresponding authorization so that the minor can travel alone (always, under the responsibility of the parent or guardian) and in accordance with the following Specifications:

On boarding, the minor must carry the Authorization Document signed by their parents or guardians.

  

Vehicles are classified into 2 types; cars and minivans, without entering other categories such as luxury cars, for weddings or VIP services and as a general rule minivans have a higher amount.

Rates may vary depending on the number of passengers and the load.

If for organizational reasons, the customer cannot be provided with a tourism, the company will provide a minivan at the price of tourism, but not vice versa.

In compliance with the RGPD 2018, Regulation EU 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the Protection of Natural Persons with regard to the Treatment of Personal Data and Organic Law 15/1999, of December 13, Protection of Personal Data, the company informs:

The user of the Reservation services is voluntarily providing personal data and is over 14 years old, so it is not necessary to obtain the consent of their parents. None of the data provided by the client will be transferred to third parties OR THEY WILL BE USED FOR ANY OTHER PURPOSE THAN THAT OF THE PROVISION OF THE SERVICE AND MAKING OF YOUR INVOICE AND WILL NOT BE GIVEN OR SHARED WITH ANYONE, unless authorized by law (obligation to provide tax information to the AEAT), or are required by a court.

These data are classified at a basic level and in no case will medium or high level data be requested. If received, they will be automatically deleted.

The only data collected will be the following and its will be received through email or WhatsApp message:

Customer name.

Telephone contact.

Email address.

Other information necessary to prepare the invoice.

The mobile phones that the company manages (678100500 and 622034690) are owned by its partners, and the customer phones that they store in their agenda are password protected, are not shared or transferred and are erased when they have served their purpose.

The company provides drivers with only the following details of its customers; name and phone number, for your location, without saving them in your phone books.

The card data is entered into a payment gateway that belongs to the bank or entity with which the company has contracted said service, so it does not have access to them.

     For how long will we keep your data?

Data of the Clients and Suppliers: The period of conservation of the personal data will be the minimum necessary for the provision of the service, and may be maintained until, according to the circumstances that apply in each case:

4 years: Law on Infractions and Sanctions in the Social Order (affiliation obligations, registrations, cancellations, contributions, payment of wages ...)

5 years: Article 4 of the Law of Offenses and Sanctions in the Social Order in relation to the Law of Prevention of Labor Risks and Article 1.964 of the Civil Code (period of prescription of personal actions).

6 years: Art. 30 Commercial Code (books, correspondence, documentation and supporting documents for the business activity)

10 years: Articles 66, 66 bis and 67 of the General Tax Law (accounting books and records)

Contact mail data: A maximum of 5 years in accordance with Article 1,964 of the Civil Code (limitation period for personal actions).

Details of the candidates for jobs: In the case of people who send us their CV, the company can store them on their email server for a maximum of 12 months, to incorporate it into future calls, unless the candidate manifests himself against.

However, the company may keep the data and information processed, in the event that responsibilities may arise from its relationship with the client until these have concluded.

Data of all the third-party services that Taxilleida SL uses on its website (hosting, email platform and virtual tpv), comply with the RGPD 2018 and are the following:

Stripe: Entity that processes card payments https://stripe.com/es/guides/general-data-protection-regulation

Dinahosting SL: Hosting and email client. The company's website is stored on its servers, which stores the invoices generated from its e-commerce, which feeds from the database of users as clients and archives emails. These data can be deleted by the company at any time. https://dinahosting.com/legal/proteccion-datos

Google Drive. You can store company invoices. https://policies.google.com/privacy/update?gl=ES&hl=es

1 & 1 Ionos España, SLU The company's website is hosted on its servers. It does not manage e-commerce or email. https://www.ionos.es/terms-gtc/terms-privacy/     

RESPONSIBLE FOR THE TREATMENT

The person responsible for the processing of this data will be the administrator of the company, whose details are outlined below:

Owner: Sergi Carrasquer Sancho, address: Avda. Miquel Batllori 87, 5-2, 25001 Lleida, contact phone: 678100500, contact email: oficina@taxilleida.net

To exercise their rights of access, rectification, deletion, limitation of treatment, portability, opposition or not being the subject of individualized decisions, the client must send us an email to oficina@taxilleida.net

     SECURITY

The company has adopted the appropriate security measures to guarantee the security of personal data and avoid its alteration, loss, treatment or unauthorized access. Specifically, the measures associated with the basic level of security for files and / or automated treatments, such as restricting access to the premises where the resources that house the data are located, and implementing passwords on mobile devices and computers or tablets. These last devices will only be guarded by the person responsible for the file.

Exercising these rights will be free except when manifestly unfounded or excessive requests are made and, in any case, if there is a cost, this may not imply additional income for whoever processes the data and must be limited to the true cost of processing the request.

The company adopts an NDA (non-disclousure agreement) policy, in deference to its customers. No conversation that occurs or data that is exposed or manifested during the service will be disclosed to third parties.

The responsibility of the carrier lies with the company that actually performs the service. The carrier will not be liable for non-compliances that are not directly attributable to it, nor for those caused by fortuitous event, force majeure, or by meeting legal or administrative requirements.

Likewise, it is not responsible for the loss of connection of its intermodal services with other transport, own or others. Notwithstanding the foregoing, travelers who wish to link the contracted service with an air or rail transport service are recommended to purchase tickets sufficiently in advance, taking into account the recommendations on time of presentation at airports for national or international flights. made by AENA or the airline in question in each case.

Minimum advance recommendations:

For domestic flights, it is recommended to arrive at least 3 hours before the scheduled time of boarding the flight.

For international flights, an arrival with a minimum notice of 4 hours with respect to the expected boarding time of the flight is recommended.

It is recommended to increase the above times by 1 hour in the case of traveling by road on days of special density traffic, such as departure or return operations as contemplated by the General Directorate of Traffic, departure or return of bridges or weekends.

In international lines, the responsibility that may arise, rests with the company that carries out the transport, in accordance with the Laws and Courts of their country, being the sole responsibility of the traveler to be provided with the necessary documents for crossing the border and carrying out the travel.

Passengers of transport services whose point of embarkation or disembarkation is located in the territory of a Member State of the European Union are applicable, depending on the distance of the journey, the following Passenger Rights that can be consulted in Regulation 181/2011

The company will not be responsible for the punctuality in the arrival of travelers to their destination due to force majeure, such as breakdowns, accidents, traffic delays, very adverse weather conditions, or due to prudent driving by the driver.

This will only be responsible if the client loses a previously contracted means of transport, due to laziness, disinterest or negligence of the company, and up to the maximum amount of the amount of the service or its gratuitousness.

If one or more of the conditions set out in these conditions are considered invalid or determined to be invalid by virtue of the application of a law or regulation or after the decision of a court with the appropriate jurisdiction, the rest of the conditions will retain their validity and scope. .

 

These terms and / or Conditions of Contract are governed by:

Law 22/2010, of July 20, of the Codi de Consum de Catalunya.

Law 19/2003, of July 4, on the taxi.

Decree Law 5/2017, of August 1, on urgent measures for the organization of passenger transport services in vehicles with up to 9 seats.

Law 12/1987, of May 28, on the regulation of passenger transport by road using motor vehicles.

Passenger rights that can be consulted in Regulation 181/2011.

For the resolution of any controversy that may arise, regarding its validity, execution, compliance or resolution, total or partial, they will be submitted to the jurisdiction of the Courts of Lleida.

There is a claim book available to the traveler in each vehicle. In accordance with the provisions of current regulations, the claim must be submitted within three months from the date on which the service was provided or should have been provided. In the month following receipt of the claim, the carrier will notify the traveler that their claim has been admitted, dismissed or is still being examined. The term to provide the definitive answer shall not exceed three months from the date of receipt of the claim.

Likewise, the company undertakes to attend to all complaints that customers may submit through their contact email, responding within a maximum period of 10 days. The mere display of the email sent will be considered sufficient proof of the presentation of this claim, and the company does not need to issue an acknowledgment of receipt. The only required condition will be that in the subject of the email the client refers to the word "Claim".

The company is attached to the Lleida Consumer Arbitration Board, with business number 668. Contact email: junta.arbitral@paeria.cat and telephone 973700424

 

Patients who travel to the different rehabilitation or medical centers, run by mutual companies, may only be accompanied by one person.

Travel by mutual funds and roadside assistance companies is authorized on a limited basis. In the event that passengers decide to move to another destination, they must pay the mileage or added time, or contact the company to authorize an extension.

Patients who due to their circumstances must go daily or periodically to rehabilitation sessions or any other type, should notify the day before if they are not going to keep their appointment. Otherwise the company will bill the scheduled service to the Mutual. Mutual insurance companies are responsible for warning patients of these particularities, leaving the decision to pass the charge on to the beneficiary of the service or limit (the) provision.

Roadside assistance and mutual companies are also obliged to comply with these contracting conditions and rates in the annex, unless there is a document signed and signed between both parties, which will end, unless expressly mentioned, at the end of the year. However, if these breach the contracts that may have been agreed, have expired, have not been renewed, or simply request the services of the company without being previous clients, they must pay the rates listed in the annex as the rest of clients.

 

The contracting of the service implies the acceptance of the following conditions:

If on the day of the link or service the selected vehicle was not available due to a breakdown, another of similar characteristics would be available, at the same price if it is of a higher range.

Full payment of the service must be made in advance. Cancellation implies non-refund of the payment made.

The price of services, established on the web, may vary as a consequence of an increase in the distance traveled.

No driverless vehicle is rented, nor is it allowed to use them. Its use is unique and exclusive for weddings. Leisure trips are not made.

The description of the service is as follows: Pick up of the bride (or one of the parties, or both) at her home (one), transfer to the place of the ceremony, then to the place where the photographic session takes place and to finalize transfer to the restaurant or hotel where the banquet is held. Waiting time at and between these points is included.

The floral or artificial ornaments are included in the price, however, if the client wants another type of ornamentation, it would be their responsibility.

No service is reserved until the corresponding payment has been made.

Dealing with our clients is carried out completely directly without the involvement of third parties, agencies or wedding portals.

Our area of ​​influence and work is located in the province of Lleida and surroundings.

In order to see any car, a visit must be arranged .

Displacements and waiting times, outside the budget, will be invoiced according to the following table and / or by a taximeter device if the vehicle has it.

Official rates updated annually by the competent authority (Generalitat de Catalunya, Dep. Territori i Sostenibilitat, published in the DOGC) If they do not correspond to the current year, they will be modified without prior notice.

Rates 2019

OFFICIAL RATE CONCEPT 

National kilometer € 0.68 / km                 

LV working daytime

  

Waiting time € 18.75 / h

LV working daytime

   

National kilometer € 0.75 / KM

Working LV (20:00 to 08:00)

Saturdays and holidays

   

Waiting time € 21.28 / KM

Working LV (20:00 to 08:00)

Saturdays and holidays

  

Child restraint elements, ski racks, etc., check prices.

  

Rates with VAT included (10%)

(The rates will be automatically modified in case the VAT is altered)

Legal requirements of the General Contracting Conditions on a website

The regulation of the legal requirements that the Contracting Conditions must meet, as well as the form and how they must appear on a website, to be able to contract electronically, is included in the following regulations:

 

EU Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the Protection of Natural Persons with regard to the Processing of Personal Data.

Directive 97/7 / EC of the European Parliament and of the Council, dated May 20, 1997, relating to consumer protection in distance contracts.

Article 80 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

Articles 27.4 and 38.3 of Law 34/2002, of July 11, on services of the information society and electronic commerce.

Articles 5 and 7 of Law 7/1998, of April 13, on general contracting conditions.

According to the previous regulations, the Contracting Conditions must meet the following requirements:

 

The wording of the general contracting conditions must be transparent, concrete, clear, simple and easily understood by the consumer or user. Thus, the format of the clauses must appear legibly and accessible to the consumer, prior to acceptance of the contract.

It is prohibited that the clauses are found in different texts. They must all appear in the same document, without being allowed to have links to other attached documents.

It is essential that the acceptance of each and every one of the clauses of the contract is established, in this case, without the need for a conventional signature (it is sufficient for acceptance, that the consumer clicks with the mouse on an acceptance button of the clauses where, obviously, there is a link to said clauses). In this case, proof of the contract made in writing or, unless expressly opposed by the consumer, in any other medium that allows the consumer to have the contracting conditions in a durable and accessible way, will be sent immediately to the consumer.

Good faith and fair balance between the rights and obligations of the parties, which prohibits the imposition of unfair terms.

Thus, the General Contracting Conditions must be made available to the consumer prior to the formalization of the electronic contract, so that he can store, archive or print them. Failure to comply with the above, that is, not making the general contracting conditions available to the consumer, prior to the completion of the contract, is classified as a serious infringement (article 38.3 of Law 34/2002, of July 11, on services of the information society and electronic commerce).

Likewise, for the electronic contract to be valid, the general contracting conditions must be previously accepted by the consumer, for this, the most correct thing would be that in order to accept the general contracting conditions, the consumer must necessarily go through the process of viewing the contracting clauses and it is on that screen where you must accept them (by clicking on an “accept” button), in order to continue with the formalization of the electronic contract.

In this way, it is guaranteed that the consumer has viewed the clauses, before accepting them.

 

However, and for legal purposes, it is sufficient that the link to the general contracting conditions appears in an accessible way to the consumer next to the "accept" button. It will be enough for the consumer to click on the button to continue with the contracting process. In this case, they are made available to the consumer in advance, as required by law, although the consumer does not have to view the clauses if they do not want to, they can click the accept button and continue with the contracting process.

Last Modified: January 7, 2020